At Gizmo Haven, customer satisfaction is our priority. If you are not satisfied with your purchase, you may request a refund under the following conditions:
Eligibility for Refunds
You may request a refund if:
- You received a damaged, defective, or incorrect item.
- Your order did not arrive within the estimated delivery timeframe.
- Your order was canceled within 24 hours of purchase.
Refunds are NOT applicable for:
- Change of mind after purchase.
- Items damaged due to misuse, negligence, or wear and tear.
- Products without original packaging, missing accessories, or tampered items.
Refund Request Process
To request a refund, follow these steps:
- Email : gizmohaven9@gmail.com with :
- Order number.
- Reason for refund request.
- Clear photos/videos (if applicable).
Note : Our team will review your request within 3-5 business days. If approved, your refund will be processed to the original payment method within 5-10 business days.
Partial Refunds
In some cases, a partial refund may be granted if the product is used but still meets certain conditions for return.
Non-Refundable Items
- Gift cards, digital products, and downloadable items.
- Sale, clearance, or promotional items.
- Personalized or customized products.
While we strive for timely delivery, delays may occur due to weather, holidays, or courier issues. If your order is delayed or lost, contact us at gizmohaven9@gmail.com, and we’ll assist you promptly.
Refund Method
Refunds will be processed to the original payment method used at checkout. If the original method is unavailable, we may offer store credit.
For any refund-related queries, contact us at gizmohaven9@gmail.com